How Did This Jeep Grand Wagoneer Slip Through QC With Mismatched Seats?

A photo of a brand-new Jeep Grand Wagoneer’s interior sporting mismatched seats has surfaced online, leaving commenters scratching their heads and questioning how this vehicle managed to pass quality inspection.

Stellantis is no stranger to offering asymmetrical seat upholstery options in its Fiat models—though that’s a deliberate design choice. In the case of the Jeep Grand Wagoneer, however, it appears to be a case of pure oversight. Typically, visible defects in new vehicles are caught either at the factory or the dealership before the customer takes delivery. Yet, somehow, this one slipped through the cracks.

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The picture, shared on the r/Justrolledintotheshop subreddit, shows the third-row seats of the full-size SUV, which come adorned with different patterns—effectively making it a one-off creation. A quick peek into the configurator reveals that the right seat, clad in diamond-quilted leather, belongs to the Series III trim, which runs a cool $116,290. Meanwhile, the left seat hails from the lesser Obsidian trim, starting at $107,440. According to the original poster, user _mk6red, the quilted seat is the correct one.

Those two seats should never have found their way into the same vehicle, prompting us to wonder if there’s another Grand Wagoneer out there sporting the reverse combination.

The correct (left) and incorrect (right) combination of three-row seats in the Jeep Grand Wagoneer.

Plenty of commentators have taken to criticizing the automaker for its apparent lack of quality control, pointing out that this kind of defect is simply unacceptable for any new vehicle, let alone one that commands a six-figure price tag.

One user claiming to work at a Jeep dealership said that the first Grand Wagoneer they received had black upholstery in the first two rows but sported gray in the third. Stellantis, ever the problem-solver, sent what they called a “companion car” to a nearby dealer and dispatched a technician to the customer’s home to swap out the seats.

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Another commenter, who alleged they spent 20 years on an assembly line, suggested that mismatched seats happen “pretty often.” The reason? Seats are installed quickly by different workers, and the whole process typically takes less than a minute.

To be fair, Stellantis isn’t the only automaker throwing caution to the wind with mismatched components. In the past, we’ve seen GM deliver a Chevrolet Corvette with a similar flaw, while Ford pulled the same blooper with the new Mustang. Even Tesla couldn’t resist, delivering a $131k Model X Plaid equipped with mismatched tires. Sometimes, it seems quality control is merely a suggestion these days.

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byu/_mk6red inJustrolledintotheshop